Job Description
We are seeking a talented and enthusiastic team member to join our Foodary Fresh Team. As a key member of our operations, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of store presentation.
Your primary focus will be on maintaining a clean and organized store environment, including effective merchandising, inventory management, and stock control. You will also play a crucial role in creating personalized experiences for our customers, showcasing our passion for food and coffee.
Key Responsibilities:
* Delivering Exceptional Customer Service:
o Supporting customers with their queries and concerns in a friendly and efficient manner.
o Providing solutions to customer complaints and feedback.
* Maintaining Store Presentation:
o Ensuring high standards of cleanliness and organization throughout the store.
o Effective merchandising and visual displays to enhance the customer experience.
* Team Collaboration:
o Working closely with colleagues to achieve sales targets and improve store performance.
o Contributing to a positive and inclusive team culture.
* Safety Awareness:
o Maintaining a safe and secure store environment for customers and colleagues.
o Reporting any safety incidents or hazards to management.
What We Offer:
As a valued member of our team, you can expect:
* Comprehensive Training and Support:
o Ongoing training and development opportunities to enhance your skills and knowledge.
o Access to expert advice and guidance from experienced colleagues.
* A Sense of Ownership and Autonomy:
o The freedom to take ownership of your work and make decisions that benefit the store and customers.
o A flexible and supportive work environment that encourages growth and development.
* Opportunities for Career Growth:
o Opportunities to progress to more senior roles within the company.
o Access to internal training programs and professional development initiatives.
Diversity and Inclusion:
We celebrate diversity and are committed to an inclusive workplace. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including those identifying as transgender). Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.