* Join the world's largest humanitarian movement and provide People & Culture support to our Retail teams
* Full time, ongoing role
* Melbourne location + hybrid working
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Business Partner - People & Culture provides critical operational support and advice in the effective management of the employee life cycle and is the escalation point for complex volunteer issues and grievances.
This high impact role focuses on ensuring a truly human-centered approach, working closely with leadership teams, line managers, staff and volunteers to build capacity and knowledge of Red Cross P&C policy, practice and strategy implementation.
The Business Partner will work closely with their clients to understand the context within which P&C support and guidance is being provided. Whilst this role will focus on Retail Operations, exposure to other parts of business will be provided. This allows for support during peak workloads and ensures the Business Partnering team work cohesively.
About you
As an experienced People & Culture practitioner, you'll demonstrate contemporary knowledge and expertise in leading workplace investigations; and effectively managing grievances.
You will have proven knowledge of Modern Awards (in particular Retail and SCHADS), Fair Work Act, and National Employment Standards and demonstrated ability in providing advice and recommendations relevant to legislative frameworks across best practice methodology.
With a contemporary approach to stakeholder engagement, you will demonstrate a strong ability in developing effective and valued relationships with executive leadership, senior leaders and the broader business.
Skills and experience
* Sound technical knowledge and expertise in operational Human Resources (HR)
* Experience project planning and implementation including experience in leading processes of workplace change amidst restructures and business transformation activity
* Sound analytical skills and demonstrated ability to assess, evaluate and interpret data to make considered and ethical decisions with the ability to clearly describe the rationale behind decisions and recommendations
* Strong communication and interpersonal skills to engage, support, challenge and influence: working with internal stakeholders to problem solve providing pragmatic, best practise solutions to emerging people issues.
* Ability to provide quality P&C advice and internal consultancy support which are directly related to the organisation's strategic direction and business needs
* Ability to coach and upskill managers to effectively manage people issues within their teams
* Sound technical knowledge and experience in interpretation and application of industrial instruments
* Ability to work under general direction from senior employees, work independently and with people from diverse backgrounds and create a collaborative working environment
* Ability to set priorities, plan and organise their own work to manage and support the competing needs of the client group and P&C initiatives
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access flexible working arrangements, paid 'Me' day just for you and a wide range of other paid leave options
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Competitive salary + superannuation + salary packaging options.
To find out more about this opportunity or to obtain a copy of the Position Description, please email Chiara Livingston on
Applications must be submitted online prior to 11.55pm AEST on Wednesday, 17 September 2025 to be considered for this role.
We encourage candidates to submit an application ASAP as we will be reviewing applications as they are submitted and may fill this role earlier than the advertised closing date.
While we appreciate all interest in our organisation, we won't engage with or accept candidates from agencies or consulting firms on this occasion.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.