Corporate Services
Casual
Maryborough
Stream A Level competency based) - $65,143 - $80,043 plus superannuation (fte)
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of
Building Better Communities Together
.
What We Are Looking For
We're looking for Casual Customer Service Officers to join our knowledgeable team based in Maryborough. You'll take pride in assisting our customers with enquiries face to face, over the phone, and via email.
What Your Day Will Look Like
* Providing a high level of customer service across a range of areas and council departments
* Researching information sought by customers and providing accurate responses in a timely manner
* Processing payments received in accordance with internal processes
* Utilising internal council systems to gather and pass on knowledge
* Assisting and mentoring staff members as required
Please click here to view a full position description.
What You'll Need For Success
* Proven customer service experience, ideally in a high volume environment
* Superb communication and interpersonal skills
* The ability to problem solve and manage a high workload
* Strong computer literacy and the ability to pick up new systems
What's Nice To Have
* Experience in a local government environment
Benefits Of Working With Council
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program,
Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the
LGMA 2023 Excellence in Innovation
award. Click here to review our Employee Value Proposition.
What We Offer
* Values based culture
* Employee discount shopping program
* Professional development
* Flexible working arrangements including work from home
* Study assistance program
* Novated leasing
* 24/7 access to Employee Assistance Program
* Paid maternity and paternity leave
* Paid emergency services leave
* Uniform subsidy
* Years of service rewards
Apply Now
Applications close 11pm on Monday 5th January 2026
For further details please contact Tenille Izzard, Acting Manager Customer Service & Records, on
Fraser Coast Regional Council is an Equal Employment Opportunity employer.