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Visitor services officer

Sydney
Nsw Crown Lands And Public Spaces
Posted: 14 September
Offer description

**_Together we shape thriving communities, public spaces, places and economies._**
- **Casual opportunity with the Botanic Gardens of Sydney**:

- **Location - Royal Botanic Garden Sydney**:

- **Hourly casual rate starting from $38.71 (Clerk Grade 1/2)**

**The role**

Sydney Gardens is a vibrant and dynamic space dedicated to providing an exceptional experience for our visitors. We are looking for a passionate and organised Visitor Services Officer (VSO) with stockroom and inventory control experience to join our team.

**Key Responsibilities**
- **Inventory Managemen**t: Oversee and manage the inventory of Retail products, and event materials for Royal Botanic Gardens
- **Stock Contro**l: Monitor stock levels, conduct regular stock takes, and ensure accurate record-keeping using inventory management platforms
- **Supplier Coordination**: Liaise with Manager to order and replenish stock as needed
- **Product Display**: Assist in setting up and maintaining attractive product displays in the retail shop once stock is receipted
- **Customer Service**: Provide excellent customer service to visitors, answering queries and assisting with purchases
- **Administrative Tasks**: Perform various administrative duties related to inventory. Category organisation, provide insights and recommendations for inventory optimisation
- **Retail and Events Support**: Aid the Retail and Events sector with inventory and stockroom management

For more information read the full Role Description: Visitor Services Officer

NOTE: The official name for this position is called **Visitor Services Officer.**

**You will have**
- Previous experience in stockroom and inventory control
- Proficiency in using inventory management platforms to ensure efficiency
- Strong organisational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for gardening and community engagement is a plus

**Essential Requirement**
- Ability to work outside of normal working hours and on weekends if required
- Current driver's licence

**Benefits**
- Gain valuable experience in inventory management and Front of house (Retail/Events) coordination
- Be part of a supportive and enthusiastic team
- Contribute to the success and growth of Sydney Gardens
- Enjoy the beautiful surroundings of the gardens while working

**About us**

Botanic Gardens of Sydney, under the Royal Botanic Gardens and Domain Trust, is Australia's oldest scientific institution and a custodian of over $1.2 billion in cultural, heritage, and botanical collections. As the premier botanical research institute, we encompass world-leading botanic gardens and Sydney's leading outdoor live entertainment precinct. We engage international, national, and regional visitors, making us a leading entity in the NSW tourism sector.

**Join us**

**Applications close 11.55pm on Tuesday 10 June 2025.**
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

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