The opportunity
Delaware North Australia is hiring a full-time Assistant Manager, Corporate to join our team at Marvel Stadium in Docklands. As an Assistant Manager of Corporate, you will be responsible for delivering superior service and ensuring an unparalleled guest experience. If you are a skilled hospitality professional with a passion for customer satisfaction, we invite you to apply and help us create memorable experiences for our guests.
What we offer
At Delaware North we like a challenge, and talent and hard work are rewarded. We're looking to create the future of hospitality, and we can't do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you'll receive:
* Opportunities to gain experience and develop your skills at some of Melbourne's most exciting events and venues
* We're a team that cares. With a focus on collaboration and support, we bring out the best in each other
* Work at Australia's most iconic venues and events
* Grow fast and develop new skills, take risks, and make your mark within a global company
What will you do?
* Oversee and support the management of our F&B operations, including event day and non event day activities, and ensuring seamless execution
* Ensure prompt and efficient service delivery for our guests, adhering to predetermined standards and procedures to provide an exceptional guest experience
* Collaborate with stakeholders to enhance guest experiences, identify revenue opportunities, and position Marvel Stadium as a market leader
* Uphold and maintain the highest customer service standards, adhering to protocols and ensuring exceptional service levels at all times
* Develop and implement strategies to enhance customer experience and drive sales growth
More about you
* Proven leadership experience within a large scale hospitality environment
* Ability to mentor, train, and develop a team of hospitality professionals
* Enthusiasm for delivering outstanding service, adaptability in fast-paced environments, and a commitment to creating a welcoming atmosphere for guests
* Availability to work flexible hours, including weekends and public holidays, as event schedules dictate
* Responsible Service of Alcohol certificate
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.