£26,514 basic,plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000
We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team in Tamworth.Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability,as well as a strong relationship building background – this could be the perfect step for you to start your career with Brakes – developing into a field sales rep and onwards…
Key Responsibilities:
As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
* Develop profitable sales growth across existing customer base by:
* Develop sound understanding of customer map of the world
* Understanding competitor activity and market insights
* Proactively managing customer retention and reducing churn
* Growing share of wallet and building a pipeline across product categories
* Up to date product and service knowledge
* Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
* Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
* Actively manage risk within the customer base, including lost sales and credit exposure
* Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
* Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
o Sales/Margin reporting
* Churn reports and dashboards
* Up traders/Down traders data
* Price, cost and margin detail
* Sales tools and promotional activity
What you’ll get:
* Huge discount on all sorts of lovely food and award-winning products
* Generous holiday allowance, with option to purchase more
* Recognition awards and Incentives
* Pension
* Real career opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
* And much more….
Required skills and competencies:
* Previous experience in a structured sales or telesales environment
* Results Orientated, successfully delivering against targets in a competitive marketplace
* Proven ability to work in a KPI focused, target driven environment
* Excellent communication skills both verbal and written
* Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
* First class negotiating skills with strong commercial awareness
* Ability to work under pressure with a sense of urgency to work in a deadline driven environment
* Proactive approach with proven ability to manage multiple and changing priorities
* Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
* Strong planning and organisation skills.
* Self-motivated with the ability to operate effectively both individually and as part of a team.
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