Busy Environment
- Excellent Salary
- Great Location
**Practice Manager - Mornington Peninsula, VIC**
Permanent/Full Time
**The Role**
Fantastic opportunity for an experienced Practice Manager able to facilitate change, can delegate and develop initiatives for this close growing team. Responsible for managing, directing and providing hands on assistance to the busy reception and clinic as a whole. Busy practice with up to 12 GP's, 9 Nurses, 15 Receptionists, Physio, Podiatry on site.
If you are looking for a new challenge, this very busy team are genuinely passionate about health and wellbeing of individuals and families in the community.
**Responsibilities**
- Managing the front reception desk/receptionists
- Drive productivity and efficiency within the clinic
- Planning and monitoring staff rosters, overtime and leave
- Liaising with doctors to facilitate practice environment
- Managing the complaints process
- Induction and training of new staff
- Managing staff, performance and recruitment
- Risk assessments and identified hazards to implement corrective action
- Actively support marketing efforts
- Reporting and forecasting
- Lead customer service excellence within the team
**Background/Qualifications**
- Experience in Practice Management or similar
- At least 2 years working within the medical environment
- Formal qualifications in health administration or Practice Management
- Strong customer service and communication skills
- The ability to motivate and lead a strong team
- HR Accreditation highly desireable
- Business mindset to drive growth and innovation
- Exceptional time management skills
- Experience with practice management software highly desirable
- Proficient in IT software systems
- Solid understanding of health and safety policies and procedures
- Experience with Medicare, private billings and debt collection
This is a great opportunity for any Practice Manager that enjoys being busy and leading a team.
Please call Kate on