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Remote public service customer contact officer

Melbourne
Serco
Public service
Posted: 18 March
Offer description

A leading service provider in Melbourne is seeking a Customer Contact Officer to assist individuals with disabilities. In this role, you will handle inbound inquiries, provide accurate information, and document customer interactions. This position offers a supportive environment and a chance to make a real impact. Applicants must have strong communication skills, empathy, and the willingness to learn. The role is flexible with the possibility to work from home, providing a supportive work environment for all employees, including those with disabilities.
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