OVERVIEW
Love variety, people and creating great experiences? We’re looking for a warm, reliable all-rounder to join us at ‘The Warby’, our 12-suite boutique motel in stunning Warburton.
This role blends hands-on housekeeping with front-of-house and hosting, welcoming guests, checking in and out, general guest comms, and keeping rooms looking their best. Perfect for someone who enjoys hospitality, good vibes, and being part of a small, supportive team.
Instagram: @thewarby
ABOUT YOU
* Friendly, organised and happy to jump between tasks
* Confident using a computer and basic programs
* Someone who takes pride in clean, beautiful spaces
* Ability to problem solve
POSITION
* Casual
* Some weekend work
* Reporting to Motel Manager
SKILLS AND EXPERIENCE
* Previous cleaning or housekeeping experience
* Previous reception or front of house experience an advantage
* Great people and communication skills with an eye for detail
RESPONSIBILITIES
* Provide exceptional customer service and enhance guest experience
* Opening/closing of facilities
* Front desk admin, guest check in and check out
* Manage bookings, phone enquiries, and guest emails
* Provide guests with local recommendations
* Daily cleaning of motel rooms and common areas with attention to detail
* Restock cleaning products and linen daily
* Maintain a professional and helpful attitude towards guests and team
* Perform any other duties as assigned by Motel Manager or General Manager