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Retail customer support specialist

Melbourne
beBeeService
Customer Support
Posted: 28 August
Offer description

Job Overview

We are seeking a professional to deliver exceptional customer service and support new and expectant parents on their journey.

* Customer Engagement: Connect with customers, understand their needs, and provide personalised assistance and product recommendations.
* Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organised.

This role offers a dynamic retail environment that fosters growth and supports your goals. We offer a supportive team culture, competitive compensation, paid parental leave, training pathways, employee assistance program, and generous team discounts.

To succeed in this role, you will need prior customer service experience, ability to work in a fast-paced environment, high standards in customer service and store presentation, and proficiency in calming irate customers and resolving issues with empathy and professionalism.

Please note that all employers in Australia have the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check. Due to the nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.

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Home > Jobs > Customer Service jobs > Customer Support jobs > Customer Support jobs in Melbourne > Retail Customer Support Specialist

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