About the role
We are seeking an Operational Performance Officer to support effective governance, performance management and operational cadence across a complex utility contract. This is a hybrid role, based at either Tullamarine or Broadmeadows, supporting Operations, Planning & Performance and Program teams.
This role is coordination‐focused, playing a key role in maintaining governance forums, managing documentation, supporting performance reporting and ensuring the right information flows to the right people at the right time. A strong understanding of governance frameworks and operating rhythms is essential to success in this role.
Key Responsibilities
* Coordinate and maintain operational governance forums, including meetings, agendas, minutes, action tracking, and reporting rhythms
* Support performance management by coordinating KPI reporting, data collection, systems upkeep, and ensuring high levels of data integrity
* Provide administrative and coordination support across planning, operations, and program teams to enable effective delivery of the annual plan of works
* Assist with financial and delivery oversight by supporting budget tracking, cost reporting, forecasting inputs, and variation or risk monitoring
* Maintain contract documentation, governance systems, and processes, identifying opportunities for continuous improvement and consistent information management
Culture & Benefits
What we do matters. Delivering safe and reliable energy makes a difference to people's lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family‐friendly workplace designed to see you succeed in all areas of life:
* Flexible & Hybrid working arrangements with multiple depot locations to choose
* Access to novated leasing, electric vehicle subscription options and corporate discounts on vehicle purchases
* Employee referral bonus of up to $5,000 for successful hires
* $290 reimbursement for new employees to support working from home in the first 12 months
* 24/7 access to our Employee Assistance Program for employees and their families
* Giving Back Program – receive grants to support charities you actively volunteer with
* Access to universal reproductive health leave
* Access to a dedicated corporate Travel Advisor for personal travel, with exclusive rates and perks
* Option to purchase up to 10 additional days of annual leave
* Exclusive discounts on optical, gym memberships, and private health insurance
* Paid parental and maternity leave
About You
You are highly organised, confident working with stakeholders and comfortable operating within structured governance environments. You will also possess the following:
* Experience supporting governance, performance management or operational delivery within a complex environment
* Strong administrative and coordination capability
* Clear, confident communication skills and strong stakeholder engagement capability
* Advanced working knowledge of performance and reporting systems (e.g. Microsoft Office suite, Power BI, SAP, SharePoint or similar)
* Understanding of financials, budgets or cost reporting in an operational context
* Utilities or infrastructure experience is desirable but not essential
EEO Statement
We champion and value diversity in life and work experiences, as we know everyone benefits from a broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.
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