The Inside Sales Associate is responsible for supporting the Regional Business Development team with existing clients and prospects, managing all steps of the Sales cycle including quoting, presentations, marketing support, maintaining Sales Pipeline, and overseeing the Tender process.
Responsibilities
* Manages sales presentations about the company and its products and services, with support from BD Managers and/or GM.
* Engages with clients and tracks progress; supports their requests and liaises with Applications and BD team.
* Provides clients proactively with updates on products and pricing.
* Coordinates, develops, and tracks all bid, tender, and proposal activities in APAC ensuring all requirements, deadlines, and formats are met; focuses on creating high-quality proposal content, reusable templates, and managing cross-functional inputs.
* Works closely with cross-functional teams (sales, engineering, project management, finance, legal, operations) to gather technical, commercial, and project information required for bids and proposals.
* Interacts with the Applications team to prepare size models and provide technical support.
* Interacts with the Financial Analyst team to prepare project offers and supporting information.
* Coordinates internal reviews and approvals, ensuring all stakeholders have visibility of timelines and responsibilities.
* Provides timely follow-up to internal and external stakeholders on outstanding information, clarifications, and submission status.
* Drafts, formats, and assembles proposal documents, RFP responses, and supporting materials that are clear, consistent, and aligned with brand and compliance standards.
* Develops, owns, and continuously improves proposal templates, standard content, and document libraries that can be reused across opportunities.
* Contributes to internal process improvement initiatives related to bidding, proposal development, and sales operations, and supports preparation of customer-facing materials for events or presentations as needed.
* Tracks and maintains an organized register of all tenders, proposals, and RFPs, including status, deadlines, deliverables, and outcomes.
* Supports the Regional Business Development Manager by:
o fulfilling sales objectives and inputs for Management presentations, including win/loss analysis, pipeline visibility, and continuous improvement actions;
o creating and tracking quotes within CSI CRM tools;
o updating Sales Pipeline tracker and management presentations;
o providing feedback/inputs to Sales strategy.
* Qualifies new prospects and supports the client set-up process (NDA, ABAC process).
* Assists Sales and Marketing in exhibition/trade show preparation and attendance.
Required Qualifications and Skills
* Experience in bid coordination, proposal development, sales support, project coordination, or a similar client-facing support role, ideally in a B2B or technical environment.
* Experience in the Solar or BESS industry a plus but not required.
* Excellent customer service and strong written and verbal communication skills with the ability to translate technical and commercial inputs into clear, professional proposal content.
* Bachelor's degree preferred, or equivalent combination of education and relevant experience.
* Proficient in MS Office (Excel, PowerPoint) and experience with Salesforce (or similar CRM software) is a plus.
* Ability to communicate information and ideas clearly, concisely and professionally.
* Results-oriented, self-motivated, and comfortable working in a fast-paced, growing business with evolving processes.
* Highly organized and methodical, with strong attention to detail, document control, and deadline management.
* Demonstrated ability to work with cross-functional teams and manage multiple concurrent bids or projects, and to prioritize and multi-task.
* Ability to travel occasionally and attend a trade show (2 days) once a year.
#J-18808-Ljbffr