Job Title:
Transport Operations Supervisor
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Job Description
Lead a Team to Success
Our company offers world-class delivery, installation, and warehousing services. As we invest in the latest technology and equipment, our team members consistently deliver exceptional shopping experiences, as evidenced by our impressive net promoter score.
We are seeking an experienced Transport Team Leader who can thrive in a fast-paced environment, prioritize safety, and support a high-performing delivery team. This is an exciting opportunity for a motivated individual who is passionate about customer service and knows how to keep things running smoothly from dock to doorstep.
Key Responsibilities
* Ensure a safe, compliant, and customer-focused transport team.
* Plan and coordinate daily and next-day deliveries to achieve DIFOT targets.
* Oversee vehicle loading accuracy, load restraint, and Chain of Responsibility compliance.
* Liaise with contractors and report operational issues to the Transport Manager.
* Support scheduling, workforce planning, and delivery operations.
* Ensure vehicles, docks, and yard areas are kept safe, clean, and compliant.
* Provide coaching, feedback, and support to your team to lift performance.
* Contribute to cost efficiency improvements and reduced property/customer damages.
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Requirements
* 3+ years' experience in transport or logistics.
* 1–2 years in a leadership or team leader role (preferred but not essential).
* Knowledge of Chain of Responsibility, fatigue management, and WHS requirements.
* Safety-first mindset with strong manual handling awareness.
* Customer-focused, solutions-oriented, and highly organized.
* Strong problem-solving skills with the ability to motivate and lead a team.
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Why Join Us?
* Opportunities for career growth and professional development.
* A supportive and inclusive work environment.
* Competitive salary and benefits package.