Expression of Interest
CLAIMS SERVICE CONSULTANT | Multiple Locations | Hybrid Working
Please note: We are actively seeking individuals with talent and expertise in this specific role to join our growing talent pool. If this opportunity interests you, we welcome you to submit an application, and we will reach out to you should a suitable position arise. Thank you.
At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
You'll be responsible for
* Managing a national portfolio of motor claims and handling inbound/outbound calls.
* Providing excellent customer service to our customers in a timely manner.
* Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers.
* Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.
About You
* High level of customer service experience, ideally within a claims environment.
* Insurance knowledge/background would be highly desirable.
* Ability to multi-task and work in a fast-paced environment.
* Excellent communication skills (both written and verbal).
* Confidence to learn, access, and use different systems and software.
* Strong attention to detail.
* A team player attitude, with a focus on supporting and respecting others.
What's On Offer
* Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
* A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
* An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working.
* Access to over 10,000 on-demand learning resources and programs to support your career development.
* Insurance products, deals, and discounts across a range of retail, tech, and travel brands, as well as offers for health and well-being.
* Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
* The opportunity to participate in our Employee Share Purchase Program—own a piece of your employer.
About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community. We're ready when they need us most.
We offer a workplace where everyone feels like they belong, while promoting lifelong learning, development, and global mobility. Join us to share your ideas, be inspired, give back, and feel proud to be part of an organization making meaningful impacts on issues like climate change, mental health, and well-being.
Adjustments and support
If you require support or adjustments to participate equitably in our recruitment process, please contact careers@allianz.com.au for a confidential conversation.
Join us. Let's care for tomorrow. www.allianz.com.au/careers
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