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Medical receptionist

Perth
Ng Family Medical Practice
Receptionist
Posted: 6 October
Offer description

Ng Family Medical Practice – South Perth WA

Ng Family Medical Practice is hiring a Casual/Temporary Medical Receptionist role in South Perth, WA.

Job summary:

* Flexible hours available

Job Description:

Ng Family Medical Practice is a long established GP practice in Como/South Perth. We are looking for a casual receptionist to join our small, but happy team. Must be available to work three to four morning/afternoon shifts per week (4-5 hours/shift), with occasional Saturday morning shifts and extra shifts for holiday cover when required.

Experience preferred, but training provided.

Please provide a cover letter and resume.

The role includes:

* Casual, approx. 15-20 hours per week
* Morning/afternoon shifts (4-5 hours each)
* Flexible shifts
* Occasional Saturday morning shift
* Ability to work occasional extra shifts for holiday cover
* Above Award Rates
* Easily accessible by public transport
* Onsite parking

Covid 19 considerations:

* Front reception has a permanent perspex screen
* Patients are required to wear masks when attending the clinic
* Proof of Covid 19 vaccination is required

Role Responsibilities:

* Front reception desk duties
* Welcome patients in a professional and courteous manner
* Receive incoming phone calls and schedule appointments
* Retrieve and file hardcopy patient records
* Process and record payments (HICAPS/EFTPOS/Medicare)
* Medicare/HPOS data entry and liaison
* Use Microsoft Word for basic word processing/correspondence

Required:

* Professional, reliable and friendly nature
* Excellent customer service and patient care
* Welcoming attitude/interpersonal skills
* Immaculate presentation
* Strong verbal communication skills and phone manner
* Ability to maintain patient confidentiality
* Competency with computers
* Ability to take directions and follow instructions well
* Strong attention to detail and commitment to quality
* Ability to work autonomously, as well as part of a team
* Ability to handle pressure and act responsibly in emergency situations
* Flexibility to cover additional holiday shifts
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