Base pay range
A$110,000.00/yr - A$150,000.00/yr
Division Lead - Infrastructure & Cloud at Humanised Group
About Them
They are a boutique, seasoned Managed Services Provider trusted by businesses across Queensland for delivering secure, high-performance IT environments. Their team is small enough to care, but big enough to have mature structure and enough to deliver enterprise-grade solutions. They value technical depth, collaboration, and continuous learning—every engineer here is empowered to lead, innovate, and grow.
The Role
As a Network and Systems Engineer, you'll take ownership of client environments, ensuring best-practice standards across Microsoft, networking, and security platforms. You'll act as an escalation point for complex issues, mentor junior engineers, and contribute to automation and process improvements.
Key Responsibilities
* Configure, harden, and administer environments across Microsoft 365/Entra ID, Windows Server, and core networking.
* Manage patching, backups, monitoring, and ITIL-aligned processes.
* Lead troubleshooting for Aruba, Palo Alto, and Fortinet platforms.
* Implement security controls (MFA, Conditional Access, compliance) and maintain firewall/VPN policies.
* Automate tasks using PowerShell and Intune/Autopilot.
* Deliver small projects (migrations, upgrades, rollouts) with clear documentation.
* Mentor junior team members and foster a collaborative culture.
What They Are Looking For
* 5+ years in systems/network administration or senior support roles.
* Windows Server (AD, DNS/DHCP, Group Policy) and virtualization (VMware/Hyper‑V).
* Recent hands‑on depth with at least two of:
* HPE Aruba (Aruba Central and ClearPass, policy enforcement, role mapping—not just Wi‑Fi deployment)
* Fortinet (FortiGate, FortiManager)
* Conditional Access strategy (break glass accounts, device filters, risky sign‑ins), MFA/SSPR, and SSO patterns.
* PowerShell scripting and automation experience.
* Endpoint management (Intune/Autopilot).
* Networking fundamentals (routing, VLANs, Wi‑Fi, VPNs, firewalls).
* Backup/DR (e.g., Veeam) and performance tuning.
* Excellent client communication and troubleshooting skills.
Nice to Have
* Relevant certifications (Aruba, Palo Alto, Fortinet, Microsoft).
Benefits & Interesting points
* Competitive salary and benefits.
* Funded certifications every 6 months during downtime; R&D can be focused on.
* Supportive team that treats staff as adults.
* Quality over work over billable hours and metrics.
* Friendly and knowledge‑rich leadership team.
* On‑site car parking.
* Flexible on WFH arrangements (Hybrid - You are required to be based in Brisbane).
Apply Now
If you're ready to take ownership of complex environments and grow your career with a trusted MSP, we'd love to hear from you. Email your CV to or call Jareth on 0412 540 973.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Information Technology
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