Sales Leader - Drive Customer Experiences in a Dynamic Retail Environment
">
About the Role
As a Sales Leader at our leading sports fashion retailer, you will play a key role in delivering exceptional customer experiences and driving sales growth. You will be responsible for coaching and developing your team to deliver great in-store experiences, model excellent customer service, and drive sales performance.
Your Key Responsibilities
* Model great customer service, every customer, every time
* Visibly drive service outcomes by coaching team to deliver exceptional service and a 'service over task' mentality
* Support Store Management to drive sales and KPI performance
* Utilise financial reporting to identify trade trends and opportunities and implement action plans
* Assist Management Team to complete weekly visual merchandising direction & promotional launches
* Assist in recruiting, inducting and developing team members
* Uphold company retail standards and deliver visual excellence
* Work with BOH team to ensure product availability and operational excellence
What We Offer
* Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve and shape your career
* Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
* Access to our attractive staff discount
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
Who We Are Looking For
* Experience in a customer-facing service role
* Previous retail experience in a key holder or entry level leadership role
* Results driven, with a demonstrated experience in leading teams to successfully deliver results and KPIs
* A positive attitude, enabling you to motivate others and maintain a high-performing team culture
* Collaborator with strong communication skills
* Possionate to learn with a growth mindset
* Loves sports fashion brands and is enthusiastic about sharing your knowledge with customers to build brand loyalty
What's Next?
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.