Public Sector Relationship Manager * $163,604.00 per annum 12% superannuation * Full time, fixed term opportunity until 31/3/2027 * Wadawurrung/Geelong based role (hybrid work from home – 3 days a week in office) The role will provide account management expertise and use organisational and technical knowledge to help deliver on the strategic intent of this Public Sector strategy. * Lead, manage, coach and mentor the team (Account/relationship Managers) to enhance their personal contribution and upskill technical capability. * Engage with and influence public sector employers, scheme agents, and associated stakeholders to deliver better recovery and return-to-work outcomes, stronger relationships, and scheme objectives by exploring alternative views, ideas, and positions to reach a consensus between all parties. * Cultivate a comprehensive understanding of the business drivers and needs within the public sector that impact claims recovery and return to work results and premium outcomes. * Lead the design, development and implementation of the relationship management strategy and framework for the public sector focused on fostering high trust and quality interactions. * Provide authoritative advice and recommendations to RTWV senior management and executive group regarding systematic claims and premium issues and identify opportunities for improvement in a complex environment. Design and lead the action plan to resolve identified concerns. Skills and experience * Minimum 5 years relationship or account management experience, preferably in insurance/financial services or government/broader industry with a track record of maintaining key customers and/or stakeholders. * Demonstrated experience in developing and managing stakeholder relationships. * Demonstrated leadership experience including guiding senior leaders to mutually satisfactory outcomes and ensuring alignment to corporate strategy. * Comprehensive understanding of commercial, industrial, and political considerations that impact on Public Sector organisations with respect to best practise claims management and return to work. Qualifications * Tertiary qualifications in an appropriate management degree or significant relevant experience. * Post graduate qualifications in a related discipline are highly desirable. Applications close 11:00pm on Tuesday 19th August 2025. Click the link to apply and join us in making a difference to Victorian lives.