JO 16211 | Business Analyst
Status: Full time / 40 Hours / week
Work Schedule: 5:00 AM to 2:00 PM PHT (Monday to Friday)
Why choose Remote Staff?
* 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
* 18+ years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
* Competitive and negotiable compensation (depending on skill level & experience)
* 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set‐ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Key Responsibilities
* Gather, analyse, and document business requirements for ICT projects, ensuring solutions are practical and cost-effective.
* Translate stakeholder needs into clear user stories, process maps, and functional documents, working closely with the Data and Systems Architect.
* Support testing and iteration cycles by ensuring requirements are traceable, accurate, and aligned with project goals and cost minimisation strategies.
* Assist with keeping project documentation, governance updates, and system knowledge bases up to date so always has a clear and reliable source of truth.
* Provide project coordination support, including tracking progress and updating project registers as needed.
* Act as backup to the ICT Project Manager during periods of leave, ensuring continuity of communications and project oversight.
* Collaborate with the ICT Project Manager, Data & Systems Architect, and other stakeholders to ensure successful delivery of ICT initiatives.
Skills & Experience
* Excellent written and verbal communication skills are required.
* Strong stakeholder engagement and relationship-building skills.
* Strong analytical and documentation skills with keen attention to detail.
* Experience in requirements gathering, writing user stories, or process mapping.
* Experience with web and/or app development is preferable.
* Experience with Salesforce and integration is required.
* Experience with NetSuite and integration is preferable.
* Familiarity with collaboration and project tools such as Confluence, Google Workspace, MS Excel (online), and Slack.
* Ability to manage multiple tasks effectively in a volunteer-driven, fast-moving environment.
* Ability to lead multiple teams and oversee and report accordingly.
* Prioritises understanding current system landscape to support end‐to‐end business processes
Personal Attributes
* Reliable and adaptable, able to step into different tasks when needed.
* Accountable and transparent with task status and goal achievement.
* Proactive, detail-oriented, and solution-focused with a strong problem-solving mindset.
* Collaborative team player who works well with staff, interns, and volunteers.
* Skilled at working remotely with major stakeholders based in Sydney and the Philippines, maintaining clear and effective communication across time zones.
* Curious and eager to learn, with a growth mindset suited to dynamic environment.
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