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Store manager

Forbes
The Reject Shop
Store Manager
Posted: 18 December
Offer description

You've seen the headlines. You've heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.

Forbes
is part of that journey, and we're looking for a hands-on
Store Manager
to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You'll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that's ready to deliver great results and embrace what's ahead.

What you'll be doing:

· Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed

· Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution

· Drive store performance through strong operational execution and achieving sales targets

· Champion customer service and ensure every customer walks away with a great experience

· Develop and inspire your tam to grow into confident, capable retail leaders

· Keep it safe by ensuring your team and store operate in a safe and supportive environment

· Problem-solve day-to-day challenges with confidence and calm

What you bring:

· Proven leadership experience in a retail or customer-focused role

· A natural ability to motivate and influence — you get the best out of people

· Strong communication and organisational skills

· A passion for customer service and team development

· A solutions mindset and the drive to get things done

What we offer:

· Competitive salary plus annual bonus (up to 10% of your salary)

· Team Member discount for you and your immediate family

· Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options

· Paid parental leave for primary and secondary caregivers

· Employee Assistance Program (EAP) offering free, confidential support for you and your family

· Instant access to your pay with Humanforce Thrive

· Be part of a supportive, inclusive and fun culture where your wellbeing matters

Ready to lead the change? Apply now and be part of the journey.

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Send an application
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