* A fast growing digital business
* Wide range of clients, variety of work
* Opportunity to grow in this role
Do you enjoy working in a fast-paced team environment?
Then we want to know you.
About Us
TuckerFox is a fast growing, digital business offering online ordering services to food related businesses. We are an exciting business that is beginning to make big waves in this rapidly changing space.
What makes TuckerFox unique is our personal relationships with store owners, commitment to customer satisfaction and superior product offering to our competitors. Our office staff play a vital role in creating and maintaining relationships with business owners.
What's on Offer
We have a full-time vacancy for candidates who are eager to work in an Customer Support / Administration and to be part of a fun, fast-paced expanding business.
This is an ongoing permanent contractor position offering long-term career stability.
Location: New Gisborne, just off the Calder Freeway.
Highlights of working with TuckerFox...
* Amazing supportive team culture, become part of the family
* Working in a dynamic fast growing Australian owned business
Responsibilities include:
* Conducting inbound and outbound calls to follow up on enquiries and service requests
* Managing emails and supporting inbox coordination
* Updating internal system and maintaining accurate records
* Build relationships with clients
* Supporting the wider team with ad hoc administrative tasks
What we're looking for:
* Comfortable making outbound and taking inbound calls and speaking with customers
* A high-energy & upbeat person who genuinely cares and has an ability to work with people of all walks of life.
* Must have previous customer phone-based support experience (minimum 12 months +)
* Experience using CRM systems
* Must have intermediate Microsoft Office and Excel computer skills
* Strong communication skills with a professional phone manner
* Highly organised with strong attention to detail and able to work in a fast paced high volume environment
* Ability to speak Chinese Mandarin / Cantonese - Highly Regarded
If this sounds like you apply now through SEEK with your Resume & Cover letter