We are currently seeking a Truscan Field Technician to join our team in Adelaide, SA. This position is a travelling "on the road" role, with a Fly In, Fly Out schedule rotation.
This role is a key technical resource in rolling out, running and supporting our field‐deployable XRF‐analysis, hyperspectral and core photography systems. Platforms include Veracio's Truscan and Minalyzer scanner units and supporting software.
Qualifications
* Must be authorized to work in Australia
* Field experience working on a drill rig; mining or exploration core facility (highly desirable)
* Understanding of handling and logging core samples (desirable)
* Excellent customer service orientation and ability to maintain relationships with key account customers and internal team
* Demonstrated interest in digital technologies and new innovations
* Excellent communication skills – oral and written
* Attention to detail and strong initiative
* Proficient in MS Office suite
* A current drivers' licence
* Basic electrical and mechanical skills (desirable)
* 4WD and Senior First Aid (desirable)
* Ability to work on a varied roster
Responsibilities
* Troubleshooting and fault finding of technical and practical use issues tied to proprietary analytical equipment
* Understanding how to operate and troubleshoot our field‐deployable electronic equipment and supporting software
* Conduct field and workshop scanning activities
* Logistical support for field scanning operations
* Escalate and document incidents in line with company Issue Management System
* Escalate issues of moderate complexity to senior staff
* Travel regularly, including on short notice, to fulfil the above responsibilities
* Perform hands‐on troubleshooting, service and repairs
* Contribute to creation of SWP's and training documentation
* Provide material support to Product Development teams through testing and reporting activities, and operational rollout
* Train client field technicians to safely and efficiently operate our field‐deployable analytical technologies
* Travel to field and other Veracio operational sites to perform duties where required
* Comply with EHS Policy and KPIs
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