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Customer service and scheduling– appliance service

Sydney
Sydney Appliance Service
Customer Services agent
Posted: 8 February
Offer description

As a Scheduler / Customer Service Specialist, your responsibilities will include:

* Scheduling field technicians

* Handling phone calls and processing data

You'll be part of a small, friendly, and energetic team that values communication, teamwork, and initiative.

About You:

* Prior experience in customer service,
* Comfortable dealing with client requests and concerns
* Highly organized with exceptional time management skills.
* Possess a positive and energetic personality.
* Excellent communication skills – written and verbal. Able to communicate with Management, clients and tradespeople.

A motivated self-starter who, whilst still part of a team, does not lose sight of the individual tasks and goals.

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