About the Job
Looking to join a team that's not just about work, but about a shared commitment to excellence and making a meaningful impact? South Melbourne Deli is looking for a Front of House Supervisor to join the team and lead our Front of House.
About Hector's
We have 3 thriving Delis in Melbourne and big dreams to expand across the state and beyond. We're consistently ranked #1 in Melbourne's sandwich market, serving up fresh sandwiches (and salads), made by Chefs, delivered with warmth and a purpose to pioneer the hospitality landscape.
Day-to-Day Responsibilities
* Overseeing the Front of House daily operations and supporting the wider management team
* Supervising other FOH Team Members and providing training and support
* Taking orders at the till, making recommendations and delighting our guests
* Brewing up and serving perfect coffees, including tasting the coffee and making adjustments in consultation with our Head of Beverage
* Running sandwiches and coffees to guests
* Keeping the deli clean and tidy
* Opening and closing the Deli
* Ensuring our weekly schedules for cleaning, ordering and stocktake are followed to a tee
About You
Our FOH Team Members are the creators of the unique Hector's Deli guest experience and your role is to do the same and make sure your TMs are on point. So, naturally you're a focused person who thrives when interacting with others. We're looking for previous Barista experience (Head Baristas and seasoned coffee pros are highly regarded) in a high-volume venue. Plus an RSA is handy (but not a deal breaker). This role requires you to be willing and able to jump on the tools in the kitchen and help with sandwich preparation.
Why Join Us
* Supervisors are paid at $60,000 per annum plus 11% super and bonus eligibility
* Access to paid parental leave for permanent employees
* Discounted sandwiches and free coffee (always!)
* Training pathways and development that could land you in a senior role or join our support office
* Hector's Deli Weekly run club
* Paid quarterly events for every Deli team, decided by you!
* Employee of the month awards (with surprises)
Remuneration
Salary: $60,000.00 per year
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