Band 5 - $82,392.49 - $95,116.22 per annum (plus super)
Temporary Full Time (4th May 2026 – 13th November 2026)
About Us
Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.
We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.
About The Role
The Family Day Care Business Support Officer is responsible for:
* Providing daily administrative and business support to the Team Leader Family Day Care and Field officers, including diary and email management, meeting coordination and correspondence preparation.
* Coordinating financial processes such as invoice processing, childcare subsidy calculations, educator payments and acquittal reporting.
* Maintaining accurate service records using Harmony and the Child Care Management System (CCMS), including data entry, reporting and system administration.
* Delivering quality customer service to educators, families and internal stakeholders.
* Supporting department-wide business functions and contributing to continuous improvement initiatives.
* Ensuring compliance with legislative, funding and policy requirements.
* Assisting with preparation of reports, briefing notes and project-related documentation.
About You
We are seeking an applicant who demonstrates:
* Strong administrative capability with excellent attention to detail.
* Ability to manage competing priorities and meet deadlines.
* High-level written and verbal communication skills.
* Sound knowledge of (or ability to rapidly learn) CCMS, Harmony and related systems.
* Commitment to delivering high-quality customer service.
* Ability to interpret and apply government childcare funding requirements.
* Strong problem-solving and organisational skills.
Benefits Of Working With Us
Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.
* Competitive salary
* Salary sacrifice childcare (where available)
* Flexible working options supported including hybrid work
* Access to learning & development programs including study assistance
* Reward & recognition programs
* Health initiatives
* Access to our support and wellbeing programs
* A vibrant social club
Our Commitment
Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.
Council is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.
If you require any access or reasonable adjustment at any point throughout the recruitment process, please let us know by contacting the listed Hiring Manager – your experience truly matters to us.
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