Customer Service Officer/ Service Advisor – Mildura Motor Holdings
Location: Mildura, VIC
Work Type: Full Time
Category: Automotive / Customer Service
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About Us
Mildura Motor Holdings is one of Sunraysia's leading new and used car dealerships.
Locally owned and operated, we're proud to provide exceptional service to customers across Mildura and surrounding areas. Our team is passionate about cars, customer care, and building long-term relationships within our community.
As we continue to grow, we're seeking a Customer Service Officer to join our friendly and professional team.
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About the Role
As a Customer Service Officer, you'll be the first point of contact for our valued customers.
Your role will involve managing service bookings, communicating with technicians, and ensuring customers are informed and satisfied throughout their service journey.
You'll play an important part in delivering a high-quality experience every time, while working alongside a supportive and motivated team.
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Key Responsibilities
* Greet and assist customers in person, by phone, and via email
* Schedule and coordinate vehicle service appointments
* Communicate effectively between customers and the workshop team
* Provide accurate information on services, repairs, and timelines
* Manage service documentation and customer records in our system
* Deliver exceptional customer experiences from start to finish
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What You'll Bring
* A genuine passion for cars and the automotive industry
* Excellent communication and interpersonal skills
* Strong organisational and time management abilities
* A positive attitude and professional approach
* Basic understanding of vehicle servicing and repair (preferred)
* Computer literacy and confidence using management/scheduling tools
* Current driver's licence
Experience as a Service Advisor or in a similar role is desirable but not essential — full training will be provided for the right candidate.
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Why Join Us
* People-first culture – we value and recognise our team members
* Modern, well-equipped dealership with the latest technology
* Excellent staff recognition program
* Strong career development and training opportunities
* Supportive team environment with ongoing feedback and mentoring
* Be part of a trusted and growing automotive group in Sunraysia
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How to Apply
If you're passionate about the automotive industry and love helping people, we'd love to hear from you
Apply now by sending your resume and cover letter to
For a confidential discussion, contact Jason Harding on
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Mildura Motor Holdings is an Equal Opportunity Employer.
We hire for attitude and train for skill.
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