About the Role
We are seeking a highly skilled Specialist Mining Systems professional to join our team. The ideal candidate will have extensive experience in fleet management applications, with a strong background in technical support and problem-solving.
The role requires excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels. You will be responsible for providing technical input to site operations, external vendors, and OEMs to deliver against key performance indicators (KPIs).
A strong understanding of ITIL methodologies and incident, change, and problem management is essential. Experience with Caterpillar (Fleet, Terrain) or Komatsu (Dispatch, Provision, Pegasys or Argus) Technologies is desirable.
The successful candidate will be based in Brisbane, Queensland, with access to BHP offices and site offices where support accountabilities are required. A self-motivated individual who can drive safety and productivity improvements through the intelligent application of technology to current and future mining processes is required.
Key Responsibilities
* Provide specialist level technical support for Caterpillar Fleet Management Applications.
* FOLLOW THE CHANGE PROCESS TO ENSURE THE TECHNOLOGY BLUEPRINT IS MAINTAINED AND CHANGES ARE IMPLEMENTED IN LINE WITH BUSINESS STANDARDS AND REQUIREMENTS.
* Engage with OEM support and operational teams to support delivery against operational safety and productivity targets.
* Involve, support, and initiate improvement initiatives to optimise the application of technology systems to coal mining operations.
About You
You will be a self-motivated individual who can work effectively in a fast-paced environment. A strong focus on finding individuals with the right values, leadership, and communication skills is essential. Your interpersonal skills will foster collaborative working relationships across all stakeholder groups and the broader Technology team.
This engagement will require occasional visits to operating sites with overnight or longer stays required to support site-based resources and monitoring and engagement with stakeholders. You will have access to technology that enables you to work flexibly when the role allows.
Benefits
* Flexible working options
* Generous paid parental leave policy
* Extended leave entitlements
* Parent rooms
About Our Process
We are committed to employing individuals who align with our BHP Charter Values and meet the requirements of the role. As part of the recruitment process, we may conduct police/criminal background checks, medical, drug, and alcohol testing, due diligence checks, right to work checks, and/or reference checks.