About ASSETLINK
Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care, and mining sectors.
The Role
As the Receptionist for our key client, you will oversee the daily operations of the front reception desk, providing efficient and effective support and coordinating various business activities. You'll act as an ambassador for Stockland, fostering exemplary relationships both internally and externally, and delivering a 5-star experience for guests arriving at Level 25.
This is a permanent full-time position, Monday to Friday, 8:00 AM to 4:30 PM.
What You Will Be Doing
* Creation of a highly engaging corporate experience once guests arrive on level 25. Provide a welcoming face for our employees and guests by greeting, welcoming, and directing them appropriately
* Maintain strong relationships with all internal and external stakeholders, providing exceptional customer service
* Ensure compliance at all times including guests are signed in and out using our SINE system, as well as other systems
* Operate Landis Attendant Pro telephony system (switchboard), ensuring calls are answered promptly and forwarded to the appropriate area
* Management of meeting rooms & Boardroom including relevant catering management Provide administrative and coordination support to the business as required, including but not limited to Expenses and Purchase Orders, overflow of administration needs and project support
* Create security access passes for new and existing employees, manage temp pases for off-site employees and contractors
* Maintain the General Information email inbox and forward emails to the relevant employee or team
* Assess incoming enquiries and correspondence, determine priorities, and undertake other action or refer as necessary
* Coordinate corporate events including catering requirements as needed
* Ownership of the Level 25 engagement plan of calendar events
* Overflow admin duties and support work
You Will Have
* Customer facing/administration experience in a similar role, who enjoys being the first point of contact and managing a busy corporate reception area
* Sound knowledge of, and experience with computer-based systems including Microsoft Office Suite, particularly PowerPoint and Excel and record management systems
* Well-developed inter-personal and communication skills, including the ability to develop and maintain relationships with internal and external stakeholders
* Demonstrated high-level administrative and organisational skills and the ability to prioritise and multitask
We Offer You
* Attractive Salary
* Reward and recognition incentives
* Ongoing training and development
* A safe and supportive working environment
* Career development
* Uniform provided!!!
* A family-oriented culture
If you have a strong background in customer service and admin, we invite you to submit your CV and cover letter by clicking 'apply’, we would love to hear from you. Applications from First Nations and Indigenous Australian communities are welcomed.
We are only able to consider candidates with full, permanent Australian work rights.
Assetlink’s Diversity Commitment
Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups.
Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.