* Launch a rewarding banking career with comprehensive training
* Unlock exclusive employee benefits & discounts
* Be part of a dynamic, high-performing team culture
We offer both part-time and full-time opportunities.
Making a difference every day
As the public face of CommBank, the Retail Banking Services (RBS) team delivers an exceptional banking experience to over 10 million personal and small business customers. With market-leading products, services, and technology, we've been serving our communities for over 100 years.
The work we do has a significant impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.
See yourself in our diverse team
In our Broome Branch, you'll:
* Engage in in-depth conversations with customers to understand their overall banking needs, including Home Loans, Business Banking, and Financial Advice
* Support customers with queries, maintain accounts, and process applications for credit products
* Complete financial health checks to assess customers' financial needs and identify areas for improvement
* Provide customers with options through education and demonstration of our in-branch technology and digital banking solutions
* Problem-solve and provide effective solutions while upholding our processes, procedures, and risk-adverse culture
We're looking for individuals who have
* Proven experience delivering exceptional customer service, ideally in Financial Services, Retail, or Hospitality
* Excellent communication skills and the ability to articulate financial terms clearly
* The ability to ask the right questions, find solutions, act with integrity, and put customers at the forefront of everything
* Ability to work in a fast-paced, commercial environment while considering the big picture for customers and providing holistic solutions
* A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us, you'll empower customers to make informed financial decisions and achieve their goals.
If this role aligns with your experience and career aspirations, apply today
We encourage Aboriginal &/or Torres Strait Islander people to apply.
If you're already part of the Commonwealth Bank Group, you'll need to apply through Sidekick to submit a valid application. We're committed to supporting you in your career development.
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