Engineering Operations Technician, Data Center Engineering Operations
Job ID: 3174551 | Amazon Corporate Services Pty Ltd
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS Data Centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Key Responsibilities
* Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch‐gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
* Installation of new rack capacity and provisioning of power/cooling.
* On‐site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
* Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance; manage the facility's assets.
* Generate change management requests & incident management tickets for all facility‐related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.
* Collaborate with data center IT managers and other business leaders to coordinate day‐to‐day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
* Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability as well as assist in the design implementation, commissioning and build‐out of new data center facilities.
A Day in the Life
* Attending operational meetings to foster awareness of important activities across the Melbourne data centre region.
* Mentoring and developing less experienced engineering operations technicians.
* Planning and scheduling maintenance activities for critical infrastructure.
* Collaborating on solving complex engineering problems impacting critical infrastructure.
* Collaborating with other AWS data centre regions globally.
Basic Qualifications
* Bachelor's degree.
* 2+ years of electrical or mechanical experience.
Preferred Qualifications
* 2+ years of data center or mission‐critical facilities experience (e.g., hospital, military facility, public safety facility).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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