Job Summary: Our Health Concierge plays a vital role in helping customers live independently at home by coordinating safe, timely, and reliable care.
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Key Responsibilities
* Manage schedules of caregivers to ensure seamless delivery of in-home support services.
* Provide timely support to customers and care teams, including handling queries and service changes across phone and email.
* Collaborate with local teams to forecast staffing needs, support recruitment planning, and ensure coverage for new customer onboarding.
About This Role: Ideal candidates have experience in scheduling or rostering in high-volume environments, excellent communication skills, and proven ability to prioritize tasks, manage competing deadlines, and remain calm under pressure.
Why Join Us?
* Enjoy additional leave benefits, flexible work arrangements, career development opportunities, staff discounts, and access to wellness programs.
* We are committed to equal opportunity employment and encourage applications from diverse backgrounds.