About The Role
As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you'll ever taste.
Important to Know
This store operates in a busy, high-activity location. Success here requires alertness, confidence, and strict adherence to safety procedures. We provide training, systems, and management support — but this role best suits people who are comfortable working in challenging environments.
About You & Your Skills
* You are focused on providing outstanding customer service
* You can remain calm in high pressure situations
* You are comfortable working alone as well as within a team
* You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching
* You have the availability to work flexible hours (including late nights, early mornings and weekends)
* Be willing to learn and promote our wide range of products and specials
* Be willing to adhere to and follow strict safety procedures
* Have knowledge of the local area
* Be comfortable setting boundaries with customers
Some Perks of Joining the Team
* Team member offers and discounts through the OTR app
* Barista coffee training
* Step Up Incentive Program – opportunities to earn up to eight weeks' pay
* Broad career development opportunities across our global network
Pre-Employment Requirements
The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.
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