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Medical administrative assistant/receptionist

Port Macquarie
Port Macquarie Dermatology
Admin Assistant
Posted: 9 December
Offer description

Seeking a dynamic, organised & friendly medical administrative assistant to join our ever-growing team at Port Macquarie Dermatology.

We are busy, modern specialist dermatology practice in beautiful Port Macquarie. As our Medical Administrative Assistant, you will be the first point of contact for our patients and an essential support for our specialist dermatologist & clinical staff, maintaining efficient daily operations in a warm environment.

Your responsibilities will include:

* Front desk reception and warmly welcoming patients
* Scheduling appointments and managing clinic flow
* Processing referrals, Medicare claims, and specialist billing
* Preparing patient records and coordinating clinical documents
* Supporting daily clinic operations to ensure an efficient, calm environment- including ensuring wating & consulting rooms are tidy and presentable)
* Communicating professionally with patients, GPs, and healthcare providers

To be successful in this role, you will have:

* Exceptional interpersonal and patient service skills
* Strong organisational ability with attention to detail and accuracy
* A proactive mindset and willingness to improve processes and patient experience
* Previous medical administrative experience
* Excellent written and verbal communication skills
* Proficiency with standard IT systems and experience with Genie software
* Availability to work every Tuesday and Thursday 8:30am to 5:00pm and availability to cover other staff when required.
* The ability to maintain strict confidentiality and sensitivity with patient information

We offer:

* A warm, supportive, collaborative team
* Training in dermatology-specific workflows and systems
* Competitive salary, based on experience - Health Professionals and Support Services Award 2020
* Beautiful coastal location with a great lifestyle balance
* Opportunity to become a long-term member of a growing practice

You can find out more about our clinic at:

How to apply:

Please submit a cover letter and resume addressed to the Practice Manager - Julia Perryman via

In your application please ensure you address the following:

1. What makes you a strong candidate for this position?
2. What do you enjoy most about working in a fast-paced medical or patient-facing environment?
3. How do you ensure every patient feels welcome and cared for during their visit?

We look forward to receiving your application.

Applications close: 11 January 2026

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