As passionate about our people as we are about our mission.
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
SUMMARY
Q2 is seeking a Sr. Business Analyst to join a high-performance team that is pushing the boundaries of technology to deliver, implement, and support custom code for clients. The goal of the role is to operate across mortgage, auto lending, corporate lending, invoice financing, and asset finance products. The role involves working closely with business stakeholders, product managers, engineering teams, and external partners to deliver scalable, compliant, and customer-centric lending solutions.
Key responsibilities include conducting discovery sessions with clients and prospects to:
Elicit, analyse, and document business, functional, and non-functional requirements across multiple lending products
Translate complex business and regulatory requirements into clear functional specifications, supporting end-to-end delivery across digital lending platforms.
Conduct process mapping (AS-IS / TO-BE) for loan origination, credit assessment, pricing, approvals, settlement, servicing, and collections
Develop BRDs, FRDs, user stories, acceptance criteria, and process flows
The role requires the ability to effectively communicate with Clients, Developers, and Management to ensure all needs are met in a timely manner.
RESPONSIBILITIES
• Work with customers and vendors to define business requirements
• Create requirements and dataflows that bridge business requirements and technical requirements
• Document and communicate business requirements to the Q2 development teams
• Create and maintain documentation that both defines the scope and provides a mechanism for the FI to utilize new features
• Work with support teams to troubleshoot production issues as they relate to business requirements.
• Work effectively in an agile environment
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
EXPERIENCE AND KNOWLEDGE
• Typically requires a Bachelor's degree in (relevant degree) and 8+ years of related experience; or an advanced degree with 6 years of experience.
• B.S. or B.A in Business, Engineering, Architecture, Communications or related field preferred
• Technical writing background a plus
• Experience in financial services or e-commerce is preferred
• Equivalent combination of education and experience acceptable
• Excellent verbal, written and interpersonal skills with all level of employees
• Strong teamwork, organization, and problem resolution skills
• Excel and presentation skills
• Self-starter with proven ability to deliver results
This position requires fluent written and oral communication in English.
Health & Wellness
* Hybrid Work Opportunities
* Flexible Time Off
* Career Development & Mentoring Programs
* Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
* Community Volunteering & Company Philanthropy Programs
* Employee Peer Recognition Programs – "You Earned it"
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.