Carindale - Store Manager
Shop 2033 Westfield Carindale, Creek Road Brisbane, QLD
Universal Store is looking for a creative, inspiring, dedicated leader to join our team.
What we're looking for:
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
- Fashion retail know-how with hands-on experience from the stock room to the shop floor.
- A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
- Warmth and enthusiasm.
- A robust voice, an open mind and an ability to respond rather than react.
- Understanding of retail profit measures, the ability to manage costs and productivity.
- The proven ability to meet and exceed sales goals.
- Willingness to go above and beyond when needed.
- A true service ethic that defines every decision you make.
- Flexibility and positive reaction to change.
- Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours
The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
Lead from the front, on the floor, not in an office. Be visible on the floor working with your team to achieve successful results every day. Set the standard for excellence and be the "go-to" resource for questions and feedback. Create a welcoming atmosphere, demonstrate efficiency and ensure outstanding looking stores with happy team members and customers as daily deliverables.
Key Responsibilities:
- Ensure the highest level of customer care in line with Universal Store specific service expectations.
- Continually recruit, train and develop talented individuals (create future leaders).
- Managing rosters and budgets for your store.
- Implement and maintain systems to keep store functioning effectively.
- Oversee store scheduling to ensure projects, visuals, availability, service and promotions are accounted for, and store is staffed in line with payroll targets.
- Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What’s Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
- We provide opportunities to grow and challenge yourself.
- You'll have a voice and the ability to influence the entire business.
- Favourable roster with generous staff discounts.
- Strong company culture.
- Honest and transparent leadership.
- Generous and achievable bonus structure.
Sounds like a good fit?
If you meet these qualifications and are ready to join the leadership team, please apply outlining your suitability for the role and attach your CV detailing relevant experience. No Agency Contacts, please. Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
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