**Claims Advisor Role**
About the Job
We are seeking a dedicated Claims Advisor to join our team based in Newcastle. As a Claims Advisor, you will play a crucial role in helping individuals who have suffered personal and psychological injuries. Your work will contribute to getting their lives back on track.
Key Responsibilities
* Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements.
* In-depth assessment of medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.
* Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers.
Requirements
* Experience in Workers Compensation claims, portfolio claims management, or call centre operations is desirable.
* A strong team player with excellent customer service skills and negotiation abilities.
* Ability to interpret complex information and communicate effectively with various stakeholders.
What We Offer
* An opportunity to make a meaningful impact in people's lives.
* A dynamic and supportive work environment.
* Employee discounts and rewards, study support, parental leave, and wellness initiatives.