Unique opportunity for a Junior Site Reliability Engineer to join an iconic Australian brand on a 6-month day rate contract based in Sydney.
This is a blended role that involves some software development skills, operational support experience and stakeholder management skills to manage expectations, assess problems and drive resolution. You will work closely with engineering teams from across the business to provide support, investigate issues and solve complex technical challenges, helping to improve both software and process.
Your responsibilities will include
- Investigate and manage incidents engaging the relevant resources as required. This includes cyber and fraud related issues.
- Maintaining services once they are live by measuring and monitoring key Service Level Objectives.
- Practicing sustainable incident response and blameless postmortems
- Working with product teams to define what SLOs are important for them to measure.
- Understanding and executing production changes.
- Participate in and improve the whole lifecycle of services - from design, through deployment, operation, and refinement.
- Working on projects that build automation and self-service.
- AWS
- Some Programming experience with languages - eg. Java, nodeJS, Golang, typescript, graphQL, React
- Splunk
- Atlassian suite: familiarity with Jira, confluence, GitHub
- Other tools used in the role - Pager Duty, Slack and Google suite.
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