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Marketing and communications executive

Sydney
Hilton
Communications Assistant Manager
Posted: 12 September
Offer description

**About West Hotel**

West Hotel Sydney, Curio Collection by Hilton is one of Sydney's boutique hotels. Located on the cusp of Barangaroo and Darling Harbour, West Hotel offers a truly unique hotel experience with 182 designer rooms including four suites, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.

**About the role**

The Marketing and Communications Executive will assist the Commercial Manager in developing and managing the implementation of the annual marketing strategy across West Hotel Sydney, Curio Collection by Hilton.

**What will I be doing?**

You will be responsible for performing the following tasks to the highest standards:

- Contribute to marketing plans to ensure all activities agreed to and budgeted for are completed effectively and on time throughout the year.
- Organise monthly social media calendar, maintain local channels with operational hotel support and monitor and report on activities.
- Ensure hotel has positioning statements and descriptions to support its marketing priorities, and that they are shared with management and team members as appropriate.
- Office administration tasks as requested including filing, corporate gift purchase, completing and distributing purchase requisitions, maintaining budget spreadsheet with all POs and costs.
- Manage day-to-day relationship with approved creative agencies and printers and ensure all collateral design, printing and distribution requirements are fulfilled.
- Lead food and beverage marketing planning, budget and activities, (with approvals), and create promotional strategies to support positioning.
- Implement annual calendar of activities for each outlet.
- Take responsibility for proactively updating marketing content on all brand websites (Copy, Images, Promotions) to ensure complete accuracy, effective positioning and optimised for conversion.
- Take responsibility for updating content on third party websites such as Expedia, Trip Advisor, as above.
- Monitor any e-commerce activities of competitor hotels.
- Create tactical collateral and presentations to brand guidelines.
- Ensure major promotions plans activities are implemented effectively and on time.
- Coordinate all aspects of the design and placement of print and online advertising that is brand-compliant.
- Maintain advertising records.
- Ensure hotel is taking full advantage of any regional sponsorships and partnerships.
- Ensure the hotel is taking full advantage of any locally-secured sponsorships/partnerships Communications & PR.
- Implement tactical PR campaigns at a local level where appropriate, working with agencies as required.
- Ensure all hotel photography, videos and 360's are up to date, position the hotel as desired and are brand approved.
- Know and champion brand guidelines and ensure all touch points and merchandising opportunities are maintained with current information and collateral.
- Ensure any back of house collateral for the above programs is displayed.

**What are we looking for?**
- Positive attitude and good communication skills.
- Good organisational and administration skills.
- Commitment to delivering a high level of customer service.
- High level of IT skills, including Microsoft Office.
- Excellent grooming standards.
- Proactive, motivated and energetic approach to meeting deadlines and targets.
- Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers and team members.
- Degree level qualification in business marketing or PR.
- Previous experience working in a five star hotel would be beneficial.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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