Overview
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Role description
Are you equal parts organised, collaborative and creatively minded? Do you thrive in a fast- paced content environment where your knack for wrangling timelines is matched only by your ability to build strong client relationships? Sudenlly is an award-winning content agency owned by News Corp and we are looking for a confident and capable Account Manager to join our Brisbane team. Working closely with our long-standing client, Youi Insurance, you’ll play a central role in bringing high-quality content to life – across editorial, web, video and social – while keeping the wheels of production turning smoothly behind the scenes. We are looking for a confident and capable Senior Account Service Manager to join our award-winning Suddenly team in Brisbane. Working closely with our long-standing client Youi Insurance, you’ll play a central role in bringing high-quality content to life – across editorial, web, video and social – while keeping the wheels of production turning smoothly behind the scenes.
Responsibilities
- As the bridge between our creative team and our client, you’ll be the go-to person for scheduling, approvals, production logistics and day-to-day client comms.
- You’ll support our Senior Content Lead and Creative Content Director to ensure every piece of content hits the brief, aligns with the client’s brand and meets the deadline.
- Manage project timelines, liaise with creatives and clients and ensure that nothing slips through the cracks while fostering strong relationships.
- Client Relationship Management: Build and maintain strong client relationships; act as the primary day-to-day contact.
- Account Growth: Identify and convert new opportunities in partnership with the Content Director.
- Client Support: Provide responsive ad hoc support, resolving queries and ensuring smooth communication.
- Issue Resolution: Address and resolve operational issues promptly and professionally.
- Asset & Documentation Delivery: Ensure timely delivery of project assets, updates, and documentation.
Who are you?
- Solid production experience, ideally across digital, social, and branded content.
- Proven experience as an Account Manager with a strong track record in business development, driving maximum account growth.
- Experience with tools like Wrike, Google Drive, and content workflow platforms (or quick to learn).
- Team player who thrives in a collaborative, cross-functional environment.
- Exceptional attention to detail and a highly organized mindset.
What we offer and who we are
News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Our benefits include:
- Exclusively ours - Access to publications and products from across the News Corp family
- Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)
- Time off - Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave
- Helping you grow - Development opportunities and diversity & inclusion focused education
- Financial wellbeing - Support on making the most of your money
- Perks & discounts - Exclusive offers across products and services
- Giving back - Make a difference to our communities
- Workplace Inclusion and facilities – Employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms
About us
Suddenly is one of Australia’s most successful Content Marketing Agencies, a wholly owned subsidiary of News Corp Australia. The agency is focused on delivering human connection through content, across content strategy, creation, social and production for leading brands.
What’s next
Apply now or for more information on careers at News Corp Australia visit Our commitment to diversity, equity and inclusion is outlined in our DEI section.
Categories and roles
Category: Commercial Content
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development; Industries: Media Production
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