Apply now Job no: 568081Work type: Full TimeLocation: Eli WaterCategories: Sales· Full Time Position· Guaranteed base earnings· Paths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Hervey Bay Technology & Entertainment Team is seeking a passionate, customer service-focused Technician to join them in delivering Great Service, Always! to their customers.As a Technician, you should have an understanding of PCs, software, and related peripherals to find the best outcomes for our customers.To be successful, you must:· Have a passion for retail· Be highly motivated and results-driven with outstanding customer service and communication skills· Enjoy working in a team environmentWhat we require:· Experience in (or ability to work in) a customer-focused, successful retail business· High level of Technology and Entertainment product knowledge to support customer queries· Technical knowledge of peripherals such as digital cameras, printers, networking, and software programs· Knowledge of Apple products is highly desirable· Ability to service customers while managing work tasks around their needs· Going above and beyond to provide exceptional customer-focused problem solving· Experience resolving customer complaints and making quick decisions to ensure customer satisfaction and timely, accurate services· Passion to exceed individual and store sales targets· Flexibility across retail trading hours including weekends, public holidays, and late-night shiftsWhat we offer:· Generous staff discounts· Incentive-based promotions· Strong support for career progression and professional development· Recognition and rewards for good performance· A flexible, positive work environmentIf this role excites your passion for a new opportunity, please submit your application for consideration.Advertised: 02 May 2025 AUS Eastern Standard TimeIf you're interested in working for a Harvey Norman Franchise, let us know.
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