Job Title: Support Analyst - App Builder at TechnologyOneJoin our team to apply for the Support Analyst - App Builder role at TechnologyOne.Job Highlights:Focus on delivering customer-driven, innovative ERP software that transforms businesses.Recognized as an Employer of Choice with a strong culture of leadership and innovation.Support our Brisbane-based team focusing on App Builder customers, which involves Business Processes, Web Services, Forms, and more.Key Responsibilities:Own and resolve BPA-related customer issues promptly.Understand customer use cases, troubleshoot, and suggest solutions.Create knowledge base articles to improve self-service.Deliver excellent customer experiences and ensure customer satisfaction.Utilize SQL skills and experience in form creation, scripting, and designing business processes.Ideal Candidate Traits:Customer-centric with a passion for delivering outstanding service.Problem solver with an inquisitive mind.Enjoy working with people and resolving complex issues.Benefits:State-of-the-art gym facilities, competitive salary, free on-site breakfast and coffee.Employee Share Plan, inclusive culture, hybrid working, and volunteering days.About TechnologyOne:Australia's largest enterprise software company, creating solutions that simplify business for over 1,200 clients across various sectors. We value diversity, talent, and innovation, fostering a vibrant and supportive workplace culture.Additional Details:Seniority level: Entry levelEmployment type: Full-timeJob function: ConsultingIndustry: Software Development
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