Ensuring high-quality service delivery is a critical aspect of this role. As a key member of our team, you will play a vital part in maintaining accurate records, collaborating with internal stakeholders, managing client relationships, adhering to firm policies and procedures, and providing exceptional customer service.
The Role
This full-time position involves a range of responsibilities, including:
* Liaising with clients or staff to resolve payment discrepancies;
* Processing remittance advice and note allocations;
* Managing collections and disputes;
* Sending tax invoices and other correspondence;
* Initiating trust transfers and write-offs;
* Maintaining client relationships through regular communication;
We are seeking a highly skilled and motivated individual who has experience in credit management and payroll support, excellent communication skills, and a strong work ethic.
This is an excellent opportunity for someone looking to take their career to the next level and be a valuable contributor to our team.