What we offer
* Full time permanent position
* Monday to Friday work hours
* Comprehensive on the job training
* Opportunities to learn new skills (finance, customer service, computer proficiency etc.)
* Great workplace culture (supportive team, staff events, morning teas)
About this role
We currently seeking a full-time entry level Administration Assistant to join the dynamic team in our Townsville office. In this pivotal in-office position involves crucial administrative and customer service support to our highly skilled team of finance brokers, ensuring a seamless experience for our valued clients.
Your responsibilities will include
* Assisting finance brokers with client enquiries, supporting documentation and loan settlement tasks
* Maintain accurate and up-to-date client records and files
* Providing exceptional customer service and responding to client queries in a timely and professional manner
* Support the broader finance team with administrative tasks and special projects as required
What we're looking for
We are seeking a motivated individual who is eager to learn and ready to contribute to our team. Ideal candidates will possess
* Motivated school leaver who is eager to learn and willingness " to give things a go"
* Excellent written and verbal communication skills with a friendly and professional demeanor
* Demonstrated attention to detail and commitment to accuracy
* A positive attitude, team-player mentality, and strong interpersonal skills
* Strong organisational and time management abilities with the capacity to prioritise tasks and multitask effectively
* Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and ability to learn quickly our internal financial software systems
About us
RLA Finance is a leading provider of innovative financial solutions in Townsville and the surrounding region. With a strong focus on customer service and a commitment to ethical practices, we have built a reputation for delivering exceptional outcomes for our clients.
How to Apply
If you feel that this role is the next step for you, please apply via SEEK. Attach a brief cover letter outlining why you are a great fit for this position, along with your up-to-date resume outlining any relevant experience.
Full Australian working rights are essential, applications from those who require sponsorship will not be considered eligible.
Applications close:5pm Friday 19th December 2025.