Are you an organised, proactive, and people-focused professional looking for a long-term role where you can really make a difference?
Join our friendly, close-knit team who have proudly served the local community for decades We're a small, established business with a reputation for quality, reliability, and genuine customer care — and we're looking for someone special to help us keep everything running smoothly behind the scenes.
About the Role:
As our Office Administrator & Service Coordinator, you'll be the hub of our operations — supporting the Director/Manager and wider team to ensure the smooth and efficient running of the business.
This varied role combines administration, service coordination, and light accounts work, offering plenty of scope to make the position your own.
Your day-to-day will include:
* Coordinating service bookings, schedules, and customer appointments
* Acting as the main point of contact for clients and suppliers
* Managing office correspondence, documentation, and filing systems
* Assisting with basic accounts tasks — invoicing, purchase orders, and reconciliations
* Maintaining service records and databases
* Supporting the Director/Manager with reports, planning, and project coordination
* Contributing ideas and improvements to enhance our day-to-day operations
About You:
You'll be an experienced administrator or coordinator who thrives in a varied, hands-on role. You'll be confident juggling priorities, enjoy building relationships, and take pride in keeping things running like clockwork.
We're looking for someone who:
* Has solid administration and organisational skills
* Is comfortable with scheduling, coordination, and customer service
* Has experience with accounts or bookkeeping (e.g., invoicing and Xero)
* Communicates clearly and professionally, both verbally and in writing
* Enjoys working as part of a small, supportive team
* Is reliable, trustworthy, and looking for a long-term role they can truly make their own