Job Title: Technical Writer
About the Role:
Megaport is seeking a skilled technical writer to join its publications team and create high-quality product documentation.
Key Responsibilities:
* Write clear, concise, and complete step-by-step procedures for technical products and solutions.
* Identify and address content gaps or the need for additional media such as diagrams or videos.
* Collaborate with engineering, product and support teams to create new content and improve on existing content based on feedback.
* Contribute to Product UI and API documentation.
* Help standardize terminology and develop company style guidelines.
* Manage multiple ongoing projects simultaneously.
Requirements:
To be successful in this role, you will need:
* Demonstrated experience in writing, editing, researching, and planning technical documentation with increasing levels of responsibility.
* Excellent skills in grammar, minimalist documentation design, and effective information architecture.
* Ability to structure written content thoughtfully, considering maintenance and re-usability.
* Strong technical skills with ability to work closely with technical subject matter experts.
* Skills in organizing complex ideas for a technical audience.
* Effective collaboration with globally-distributed teams to gather information and get technical review of content.
What We Offer:
This role offers a range of benefits, including flexible working environments, comprehensive training opportunities, and a dynamic team environment. We also offer competitive compensation packages, health and wellness programs, and more. If you are looking for a challenging and rewarding role that will allow you to grow your career, we encourage you to apply today.