Job Info
Location: TOOWONG, QLD
Salary: Hourly Rate
Job Type: Contract position | Full time position
Job Description
Position Description: Learning Support Officer Role Type: 12-month Engagement Rate: $59.15 - $60.15 per hour + super
Location: Toowong, QLD Role Purpose As a Learning Support Officer, you will provide vital support to the Learning & Development (L&D) team.
Your role is to facilitate the research, design, delivery, and administration of learning solution programs for a diverse workforce, ensuring high-quality educational outcomes and seamless program execution. Key Accountabilities System Administration: Serve as the Divisional System Administrator for the Learning Management System (LMS), collaborating with other administrators to optimize system use.
Reporting & Analysis: Utilise the LMS and other business intelligence systems to provide performance reporting and respond to general L&D inquiries. Course Coordination: Manage training course logistics, including RTO administration, preparing training materials, data entry, and monitoring participant cancellations. Program Design: Assist in the design of training programs, including induction programs where relevant.
Process Maintenance: Maintain L&D processes, templates, and audit requirements to ensure compliance and consistency. Relationship Management: Develop collaborative working relationships with colleagues and business partners to enable effective program delivery. Continuous Improvement: Identify opportunities for innovation and knowledge sharing to support positive business outcomes.
Key Selection Criteria Essential: Performance Excellence: Ability to contribute to team direction, give/receive feedback, and achieve high performance standards.
L&D Knowledge: Demonstrated knowledge (or the ability to quickly acquire it) of the successful operation of a learning and development function. Technical LMS Skills: Proven ability to perform system administrator functions, including data management, delivery management, and reporting. Communication: Well-developed interpersonal, verbal, and written communication skills to liaise with stakeholders at all levels.
Problem Solving: Strong analytical skills with a focus on pursuing continuous improvement opportunities. Accountability: Ability to prioritise and deliver tasks on time and to a high standard. Software Proficiency: Ability to effectively utilise various corporate and business software applications.
Desirable: Advanced Systems: High level of proficiency in Microsoft Office, SharePoint, Records Manager, and SAP. Qualifications: Certificate IV in Training and Assessment or other relevant qualifications.
Mandatory Requirements Eligibility: Must be an Australian citizen, permanent resident, or hold a visa permitting permanent work in Australia. Background Check: A criminal history check will be undertaken for the preferred applicant.
Interested? If you are a detail-oriented professional with a passion for learning and development, we want to hear from you. Please reach out to Blake Price at ***********@randstad.com.au to apply or learn more.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.