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Agency success manager

Brisbane
Plum Partners
Posted: 7 January
Offer description

Plum Partners is a growth platform built for high-performing real estate agents who are ready to step into business ownership. Our purpose is simple. To support ambitious agents to build sustainable, scalable, and profitable businesses.

As an Agency Success Manager at Plum Partners, your role is all about building and nurturing strong connections between our company and our agents and their teams. Our entire range of services have been designed to support and collaborate with our agents to help them excel in their core markets. You will be a growth driver who works closely with agency principals and their teams to help them achieve their commercial and operational goals.

You will partner with senior leadership to embed systems, structure, and accountability across the platform, ensuring our partners are not only supported, but challenged and empowered to grow. This role is critical in driving a culture of high performance, ownership, and continuous improvement across Plum Partners.

We believe Plum Partners has a bright future ahead and for this position need an excellent communicator who knows how to deliver first class service, has a passion for real estate, and is invested in growth, culture and expansion. We need someone who's positive, accountable, and passionate about making a difference and isn't afraid to roll up their sleeves and get their hands dirty.

Key Benefits

Senior exposure and real influence

* Work directly with founders, senior leadership, and agency principals
* Be a true growth partner, not a passive account manager
* Have real influence over systems, strategy, and partner outcomes
* This role is positioned as a driver of performance and accountability, not just support.

High-impact, relationship-led role

* Build long-term, trusted relationships with high-performing agencies
* Manage a defined portfolio with clear ownership and outcomes
* Be empowered to challenge, support, and elevate partners
* Plum Partners positions itself as a business partner, not a service provider, and this role reflects that.

Clear structure and support

* Strong systems, processes, and leadership backing you
* Well-defined role expectations and accountability
* Support from senior leadership to embed improvements and initiatives
* The role is designed to operate within a structured platform, not chaos or ambiguity

Variety and challenge

* No two days look the same
* Exposure to multiple agencies, markets, and business models
* A mix of strategic thinking and hands-on delivery

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