As one of the Ladies and Gentlemen of The Ritz‑Carlton, you are our most valuable asset in delivering exceptional service to our guests. We are looking for F&B Service Experts and a Bartender who will help us not only meet but exceed our guests' expectations and embody the legendary service that defines our leading luxury brand. A career at The Ritz‑Carlton is built on honesty, respect, and opportunities for professional growth.
F&B Service Expert Position Summary:
* Greet and engage guests in a friendly and professional manner, responding to inquiries and addressing concerns.
* Take and process food and beverage orders efficiently, offering thoughtful recommendations.
* Deliver prompt and accurate service while maintaining high standards of presentation.
* Monitor inventory, assist with ordering and restocking, and rotate stock to ensure freshness and reduce waste.
* Maintain cleanliness and quality by polishing cutlery and service items.
* Collaborate effectively with kitchen, bar, housekeeping, and front‑of‑house teams to support smooth daily operations.
* Provide lounge service, including preparing and serving beverages, light snacks, and The Ritz‑Carlton High Tea offerings.
* Ensure the lounge area remains welcoming, clean, and well‑stocked, and assist with event or meeting setup and breakdown.
* Manage reservations and bookings across seven rooms, and create and deliver cocktail and wine service.
* Attend required staff meetings and training sessions, follow all health, safety, and hygiene regulations, promptly report maintenance or safety issues, and maintain availability for late‑night shifts (up to midnight).
* Deliver an elevated bar experience by crafting cocktails, mixed drinks, and personalized beverages that exceed guest expectations.
* Provide seamless service during bar operations, including food and beverage service.
* Ensure the bar is impeccably presented and well‑stocked throughout service, upholding the highest cleanliness and organizational standards.
* Contribute to unforgettable guest experiences by anticipating needs and adding thoughtful, memorable touches to each interaction.
* Assist in daily bar operations and support your team to ensure smooth and efficient service flow.
* Foster genuine connections with both new and returning guests, delivering our legendary service and encouraging loyalty through meaningful engagement.
About You:
* An up‑to‑date RSA is mandatory.
* Relevant experience in a similar role.
* Working rights in Australia.
* Enthusiastic to elevate your career.
* Self‑motivated, driven and energized in a fast‑paced environment.
* Armed with smart solutions and a can‑do attitude.
* Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends.
* Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
* Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group.
* Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program.
* Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
* Work for the largest hotel network in the world which values equality, diversity and inclusiveness.
* The Ritz‑Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at ***********@ritzcarlton.com.
Apply now
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