About this role
As a Door Supervisor, you will play a vital part in ensuring the safety and security of our venues. This is a challenging yet rewarding role that requires excellent communication and interpersonal skills.
The ideal candidate will be able to assess situations effectively, remain calm under pressure, and provide a high level of customer service.
We are looking for individuals who share our commitment to keeping people safe and are passionate about delivering an exceptional experience for our customers.
Main duties
* Monitor the suitability of guests and manage their behaviour in line with policies and legal requirements.
* Ensure the venue operates within safe capacity limits and crowds are dispersed appropriately.
* Patrol the venue, conducting occasional physical searches of guests.
* Require guests to leave the venue or refuse entry when behaviour is not in line with house rules or policies.
* Protect assets and report incidents, searches, and patrol details accurately.
Requirements
* SIA Door Supervision Licence.
* Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
* Availability Friday and Saturday evenings.
About you
* Great customer service skills.
* Excellent communication and interpersonal skills.
* Smart appearance with impeccable personal presentation.
* Ability to confidently de-escalate and resolve difficult conflict situations.
* Keen eye for detail and ability to stay vigilant to security risks.
Benefits
* Discounts in high street retailers, gyms, and more.
* Access to financial guidance.
* Training and progression opportunities: we are an accredited training provider.
About usWe are committed to fair treatment of all team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.