Lead Training and Quality Professional
A highly motivated and proactive Lead Training and Quality professional is required to join our team. This key leadership role combines quality assurance and workforce capability development to ensure operational excellence and compliance across the business.
About the Role:
The successful candidate will be responsible for implementing and overseeing the training strategy, quality assurance frameworks, and compliance systems. This includes leading the training team, supporting audit and continuous improvement initiatives, and promoting a high-performance culture aligned with the company's standards, policies, and values.
* Implement the training strategy to meet operational goals, regulatory obligations, and workforce capability needs.
* Lead the training team to ensure high-quality, consistent delivery and coverage across all operational sites.
* Maintain and improve the Integrated Management System (IMS) complies with ISO 9001, ISO 14001, ISO 45001, WHS Regulations, and company policies.
* Plan and conduct internal system and process audits.
* Maintain accurate training and quality records, audit findings, non-conformance registers, and continuous improvement initiatives.
* Analyse data from audits, feedback, and performance metrics to drive training and quality improvements.
* Act as the central point of contact for the IMS and provide support, advice, and communication to stakeholders.
* Review and report on nonconformities, customer feedback, rework data, and corrective actions.
* Encourage and oversee effective use of the document management system to support quality assurance and regulatory compliance.
* Foster strong collaboration with HR, HSE, operations, and other key stakeholders to address skill gaps and compliance risks.
About You:
You're a confident communicator and systems thinker who understands the link between capability, compliance, and performance. You bring a blend of hands-on training delivery and a strong background in quality assurance or auditing, ideally within a similar industry sector.
Requirements:
* Minimum 3 years' experience in a similar role in training, quality assurance, or learning & development.
* Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 management systems.
* Experience conducting internal audits and working within an IMS framework.
* Demonstrated experience with Learning Management Systems.
* Proficient in Microsoft Office Suite and SharePoint.
* Strong analytical, reporting, and problem-solving skills.
* Excellent communication skills with the ability to engage and influence at all levels.
* Experience in a similar industry sector is highly regarded.
Qualifications:
* Certificate III in Business Administration or equivalent.
* Formal auditing qualifications or certifications.